The cladding industry is relatively independent and complex, having contemporary features in
a rapidly changing sector of the construction industry. The increasing complexity of the
cladding procurement and fragmentation of the supply chain bring challenges for making
informed decisions. The purpose of this research was to study the cladding design and
procurement process, in particular the decision making process. It was hoped to develop an
integrated decision making mechanism within the context of the cladding supply chain.
Based on preliminary exploration, a conceptual model of integrated communication and
decision-making (ICDM) was proposed. Within this model, an Information and
Communication (I&C) Hub acts as the pivotal platform of the information supply and
communication in the supply chain and is managed by an industry level third party. It
provides an effective and secure approach to information exchange and collaborative decision
making.
A questionnaire survey was the key method of this research, while industry meetings and
informal interviews were employed to provide in-depth understanding of the communication
related issues in the industry. It was found that the participants of the cladding supply chain
were experiencing difficulties of identifying information sources and accessing information,
and that an industry level third party acting as an independent information source could be
accepted by the cladding industry. Therefore, the I&C Hub gained its necessity and partial
feasibility. It was also found that training opportunity for practitioners was limited and the
usage of ICT had a large potential for improvement. A number of modifications on the I&C
Hub and information flows within the ICDM were proposed to enhance its practicality, and
the enhanced model was presented and evaluated by an industry meeting.
The conceptual model can only be completely validated by real cases; therefore, this study
concluded with a recommendation for testing the framework in future pilot projects.
Date of Award | 1 May 2009 |
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Original language | English |
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Awarding Institution | |
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Supervisor | Stephen Ledbetter (Supervisor) |
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- Cladding
- integration
- supply chain
- decision-making
- procurement
Integrated decision-making in the cladding supply chain
Du, Q. (Author). 1 May 2009
Student thesis: Doctoral Thesis › PhD