Video conferencing meetings: Changing patterns of business communication

Niki Panteli, Patrick Dawson

Research output: Contribution to journalArticlepeer-review

34 Citations (SciVal)


Electronic mediated communication is an increasingly popular form of communication within and across organisations. This paper presents research on the implementation, training and use of video-conferencing systems on different sites of a multi-national oil company. We find that error delay but mainly social costs influence the choice and use of this communication medium.
Original languageEnglish
Pages (from-to)88-99
Number of pages12
JournalNew Technology Work and Employment
Issue number2
Publication statusPublished - Jul 2001


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