Using Phenomenology to Assess Risk Perception of a New Technology in Public Transportation the Case of the Autonomous Vehicles as Mobility as a Service (MaaS) in Switzerland

Randolf Ramseyer; Francesco Cimmino; Lionel Emery; Sandra Grezes; Vincent Grezes; Benjamin Nanchen; Emilie Simon; Emmanuel Fragniere

doi:10.1109/ICSRS.2018.8688840

Using Phenomenology to Assess Risk Perception of a New Technology in Public Transportation the Case of the Autonomous Vehicles as Mobility as a Service (MaaS) in Switzerland

Randolf Ramseyer, Francesco Cimmino, Lionel Emery, Sandra Grezes, Vincent Grezes, Benjamin Nanchen, Emilie Simon, Emmanuel Fragniere

Research output: Chapter or section in a book/report/conference proceeding › Chapter in a published conference proceeding

2 Citations (SciVal)

Abstract

In the mobility sector, a large number of new technologies such as autonomous vehicles (AVs) and services (e.g. carpooling) are emerging. AVs involve not only passengers, but also authorities, manufacturers, public transportation companies, law enforcement officials, drivers, pedestrians and shopkeepers. Applying phenomenology-the description of a phenomenon's live experience [1]-to this case of Mobility as a Service (MaaS) contributes to understanding its complexity and provides insights of users' perception of risk related to the AVs. This new technology brings many opportunities to improve our mobility system. Identified potential risks can affect the efficiency and the perception of the service. In this exploratory research, we have employed a technique called experimental phenomenology to identify these risks. The major advantage of this approach is to take into account the perception of passengers as a driver for design.

Original language	English
Title of host publication	Proceedings - 2018 3rd International Conference on System Reliability and Safety, ICSRS 2018
Publisher	IEEE
Pages	289-293
Number of pages	5
ISBN (Electronic)	9781728102382
DOIs	https://doi.org/10.1109/ICSRS.2018.8688840
Publication status	Published - 11 Apr 2019
Event	3rd International Conference on System Reliability and Safety, ICSRS 2018 - Barcelona, Spain Duration: 24 Nov 2018 → 26 Nov 2018

Conference

Conference	3rd International Conference on System Reliability and Safety, ICSRS 2018
Country/Territory	Spain
City	Barcelona
Period	24/11/18 → 26/11/18

Keywords

autonomous vehicle
Mobility as a Service (MaaS)
phenomenology
public transportation
risk perception
smart shuttle

ASJC Scopus subject areas

Safety, Risk, Reliability and Quality
Control and Optimization
Modelling and Simulation

Access to Document

10.1109/ICSRS.2018.8688840

Cite this

Ramseyer, R., Cimmino, F., Emery, L., Grezes, S., Grezes, V., Nanchen, B., Simon, E., & Fragniere, E. (2019). Using Phenomenology to Assess Risk Perception of a New Technology in Public Transportation the Case of the Autonomous Vehicles as Mobility as a Service (MaaS) in Switzerland. In Proceedings - 2018 3rd International Conference on System Reliability and Safety, ICSRS 2018 (pp. 289-293). Article 8688840 IEEE. https://doi.org/10.1109/ICSRS.2018.8688840

Using Phenomenology to Assess Risk Perception of a New Technology in Public Transportation the Case of the Autonomous Vehicles as Mobility as a Service (MaaS) in Switzerland. / Ramseyer, Randolf; Cimmino, Francesco; Emery, Lionel et al.
Proceedings - 2018 3rd International Conference on System Reliability and Safety, ICSRS 2018. IEEE, 2019. p. 289-293 8688840.

Research output: Chapter or section in a book/report/conference proceeding › Chapter in a published conference proceeding

Ramseyer, R, Cimmino, F, Emery, L, Grezes, S, Grezes, V, Nanchen, B, Simon, E & Fragniere, E 2019, Using Phenomenology to Assess Risk Perception of a New Technology in Public Transportation the Case of the Autonomous Vehicles as Mobility as a Service (MaaS) in Switzerland. in Proceedings - 2018 3rd International Conference on System Reliability and Safety, ICSRS 2018., 8688840, IEEE, pp. 289-293, 3rd International Conference on System Reliability and Safety, ICSRS 2018, Barcelona, Spain, 24/11/18. https://doi.org/10.1109/ICSRS.2018.8688840

Ramseyer R, Cimmino F, Emery L, Grezes S, Grezes V, Nanchen B et al. Using Phenomenology to Assess Risk Perception of a New Technology in Public Transportation the Case of the Autonomous Vehicles as Mobility as a Service (MaaS) in Switzerland. In Proceedings - 2018 3rd International Conference on System Reliability and Safety, ICSRS 2018. IEEE. 2019. p. 289-293. 8688840 doi: 10.1109/ICSRS.2018.8688840

@inproceedings{59b17b3559cc478289859b7d1d657885,

title = "Using Phenomenology to Assess Risk Perception of a New Technology in Public Transportation the Case of the Autonomous Vehicles as Mobility as a Service (MaaS) in Switzerland",

abstract = "In the mobility sector, a large number of new technologies such as autonomous vehicles (AVs) and services (e.g. carpooling) are emerging. AVs involve not only passengers, but also authorities, manufacturers, public transportation companies, law enforcement officials, drivers, pedestrians and shopkeepers. Applying phenomenology-the description of a phenomenon's live experience [1]-to this case of Mobility as a Service (MaaS) contributes to understanding its complexity and provides insights of users' perception of risk related to the AVs. This new technology brings many opportunities to improve our mobility system. Identified potential risks can affect the efficiency and the perception of the service. In this exploratory research, we have employed a technique called experimental phenomenology to identify these risks. The major advantage of this approach is to take into account the perception of passengers as a driver for design.",

keywords = "autonomous vehicle, Mobility as a Service (MaaS), phenomenology, public transportation, risk perception, smart shuttle",

author = "Randolf Ramseyer and Francesco Cimmino and Lionel Emery and Sandra Grezes and Vincent Grezes and Benjamin Nanchen and Emilie Simon and Emmanuel Fragniere",

year = "2019",

month = apr,

day = "11",

doi = "10.1109/ICSRS.2018.8688840",

language = "English",

pages = "289--293",

booktitle = "Proceedings - 2018 3rd International Conference on System Reliability and Safety, ICSRS 2018",

publisher = "IEEE",

address = "USA United States",

note = "3rd International Conference on System Reliability and Safety, ICSRS 2018 ; Conference date: 24-11-2018 Through 26-11-2018",

}

TY - GEN

T1 - Using Phenomenology to Assess Risk Perception of a New Technology in Public Transportation the Case of the Autonomous Vehicles as Mobility as a Service (MaaS) in Switzerland

AU - Ramseyer, Randolf

AU - Cimmino, Francesco

AU - Emery, Lionel

AU - Grezes, Sandra

AU - Grezes, Vincent

AU - Nanchen, Benjamin

AU - Simon, Emilie

AU - Fragniere, Emmanuel

PY - 2019/4/11

Y1 - 2019/4/11

N2 - In the mobility sector, a large number of new technologies such as autonomous vehicles (AVs) and services (e.g. carpooling) are emerging. AVs involve not only passengers, but also authorities, manufacturers, public transportation companies, law enforcement officials, drivers, pedestrians and shopkeepers. Applying phenomenology-the description of a phenomenon's live experience [1]-to this case of Mobility as a Service (MaaS) contributes to understanding its complexity and provides insights of users' perception of risk related to the AVs. This new technology brings many opportunities to improve our mobility system. Identified potential risks can affect the efficiency and the perception of the service. In this exploratory research, we have employed a technique called experimental phenomenology to identify these risks. The major advantage of this approach is to take into account the perception of passengers as a driver for design.

AB - In the mobility sector, a large number of new technologies such as autonomous vehicles (AVs) and services (e.g. carpooling) are emerging. AVs involve not only passengers, but also authorities, manufacturers, public transportation companies, law enforcement officials, drivers, pedestrians and shopkeepers. Applying phenomenology-the description of a phenomenon's live experience [1]-to this case of Mobility as a Service (MaaS) contributes to understanding its complexity and provides insights of users' perception of risk related to the AVs. This new technology brings many opportunities to improve our mobility system. Identified potential risks can affect the efficiency and the perception of the service. In this exploratory research, we have employed a technique called experimental phenomenology to identify these risks. The major advantage of this approach is to take into account the perception of passengers as a driver for design.

KW - autonomous vehicle

KW - Mobility as a Service (MaaS)

KW - phenomenology

KW - public transportation

KW - risk perception

KW - smart shuttle

UR - http://www.scopus.com/inward/record.url?scp=85065035293&partnerID=8YFLogxK

U2 - 10.1109/ICSRS.2018.8688840

DO - 10.1109/ICSRS.2018.8688840

M3 - Chapter in a published conference proceeding

AN - SCOPUS:85065035293

SP - 289

EP - 293

BT - Proceedings - 2018 3rd International Conference on System Reliability and Safety, ICSRS 2018

PB - IEEE

T2 - 3rd International Conference on System Reliability and Safety, ICSRS 2018

Y2 - 24 November 2018 through 26 November 2018

ER -

Using Phenomenology to Assess Risk Perception of a New Technology in Public Transportation the Case of the Autonomous Vehicles as Mobility as a Service (MaaS) in Switzerland

Abstract

Conference

Keywords

ASJC Scopus subject areas

Access to Document

Other files and links

Fingerprint

Cite this