Using Phenomenology to Assess Risk Perception of a New Technology in Public Transportation the Case of the Autonomous Vehicles as Mobility as a Service (MaaS) in Switzerland

Randolf Ramseyer, Francesco Cimmino, Lionel Emery, Sandra Grezes, Vincent Grezes, Benjamin Nanchen, Emilie Simon, Emmanuel Fragniere

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

In the mobility sector, a large number of new technologies such as autonomous vehicles (AVs) and services (e.g. carpooling) are emerging. AVs involve not only passengers, but also authorities, manufacturers, public transportation companies, law enforcement officials, drivers, pedestrians and shopkeepers. Applying phenomenology-the description of a phenomenon's live experience [1]-to this case of Mobility as a Service (MaaS) contributes to understanding its complexity and provides insights of users' perception of risk related to the AVs. This new technology brings many opportunities to improve our mobility system. Identified potential risks can affect the efficiency and the perception of the service. In this exploratory research, we have employed a technique called experimental phenomenology to identify these risks. The major advantage of this approach is to take into account the perception of passengers as a driver for design.

Original languageEnglish
Title of host publicationProceedings - 2018 3rd International Conference on System Reliability and Safety, ICSRS 2018
PublisherIEEE
Pages289-293
Number of pages5
ISBN (Electronic)9781728102382
DOIs
Publication statusPublished - 11 Apr 2019
Event3rd International Conference on System Reliability and Safety, ICSRS 2018 - Barcelona, Spain
Duration: 24 Nov 201826 Nov 2018

Conference

Conference3rd International Conference on System Reliability and Safety, ICSRS 2018
CountrySpain
CityBarcelona
Period24/11/1826/11/18

Keywords

  • autonomous vehicle
  • Mobility as a Service (MaaS)
  • phenomenology
  • public transportation
  • risk perception
  • smart shuttle

ASJC Scopus subject areas

  • Safety, Risk, Reliability and Quality
  • Control and Optimization
  • Modelling and Simulation

Cite this

Ramseyer, R., Cimmino, F., Emery, L., Grezes, S., Grezes, V., Nanchen, B., Simon, E., & Fragniere, E. (2019). Using Phenomenology to Assess Risk Perception of a New Technology in Public Transportation the Case of the Autonomous Vehicles as Mobility as a Service (MaaS) in Switzerland. In Proceedings - 2018 3rd International Conference on System Reliability and Safety, ICSRS 2018 (pp. 289-293). [8688840] IEEE. https://doi.org/10.1109/ICSRS.2018.8688840