Understanding the use of email in engineering: A scenario based approach

Craig Loftus, Ben J Hicks, Christopher A McMahon

Research output: Chapter in Book/Report/Conference proceedingChapter

1 Citation (Scopus)

Abstract

This paper is part of a research project to investigate strategies for improving the use and re-use of email sent during the course of engineering work. Using the current literature and empirical studies undertaken during this project the paper presents a non-exhaustive set of requirements for use in assessing such strategies. This paper contributes a set of 9 scenarios that can be used to as part of a method for assessing the appropriateness and eventual success of implementations proposed to improve the use of email in engineering and communicate critical challenges to industry.
Original languageEnglish
Title of host publication11th International Design Conference, DESIGN 2010
Pages1575-1584
Number of pages10
Publication statusPublished - 2010
Event11th International Design Conference (DESIGN 2010) - Dubrovnik-Cavtat, Croatia
Duration: 17 May 201020 May 2010

Conference

Conference11th International Design Conference (DESIGN 2010)
CountryCroatia
CityDubrovnik-Cavtat
Period17/05/1020/05/10

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  • Cite this

    Loftus, C., Hicks, B. J., & McMahon, C. A. (2010). Understanding the use of email in engineering: A scenario based approach. In 11th International Design Conference, DESIGN 2010 (pp. 1575-1584)