Understanding participation and opportunities for design from an online postcard sending community

Ryan Kelly, Daniel Gooch

Research output: Chapter or section in a book/report/conference proceedingChapter in a published conference proceeding

8 Citations (SciVal)
247 Downloads (Pure)


The advent of Internet communication has seen much personal correspondence move from paper-based into digital form. But while the Internet is often associated with the decline in paper-based communication, it also provides opportunities to exchange traditional ephemera in new, exciting ways. We present here an analysis of Postcrossing, an online system that facilitates the sending of non-digital postcards among random strangers. Via a survey study of Postcrossing users, we elicit six key factors that contribute to the Postcrossing experience. We consider how these elements might be carried over into other digital communication technologies.
Original languageEnglish
Title of host publicationDIS '12 Proceedings of the ACM Designing Interactive Systems Conference
Place of PublicationNew York, U. S. A.
PublisherAssociation for Computing Machinery
Number of pages4
ISBN (Print)9781450312103
Publication statusPublished - 2012
EventDIS 2012: Designing Interactive Systems Conference - Newcastle, UK United Kingdom
Duration: 10 Jun 201214 Jun 2012


ConferenceDIS 2012: Designing Interactive Systems Conference
Country/TerritoryUK United Kingdom


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