@article{e5a1940b469348d09b74cc8027e69362,
title = "Understanding engineering email: the development of a taxonomy for identifying and classifying engineering work",
author = "James Wasiak and Ben Hicks and Newnes, \{Linda B\} and Andy Dong and Laurie Burrow",
year = "2010",
month = jan,
day = "1",
doi = "10.1007/s00163-009-0075-4",
language = "English",
volume = "21",
pages = "43--64",
journal = "Research in Engineering Design",
issn = "0934-9839",
publisher = "Springer Science and Business Media Deutschland GmbH",
number = "1",
}