Trust will out: how the financial crisis boosted the best leaders

Six years on from the financial crisis and still many of us feel deeply unsure about institutions and individuals we had previously revered as beacons of reliability and certainty. The need to repair that broken trust has put pressure on leaders within banks and other household-name businesses to doubly demonstrate their trustworthiness to their customers, to their employees and to society at large. Among the finger-pointing and mea culpas, however, a more optimistic picture emerges.