Total Customer Satisfaction: Introducing a Dynamic Measurement Model for Construction Consultants

Alexander Copping, Vaj Bhujun

Research output: Contribution to conferencePaper

Original languageEnglish
Publication statusPublished - 6 May 2007
EventASCE Construction Research Conference - Grand Bahamas, Bahamas
Duration: 5 May 20077 May 2007

Conference

ConferenceASCE Construction Research Conference
CountryBahamas
CityGrand Bahamas
Period5/05/077/05/07

Cite this

Copping, A., & Bhujun, V. (2007). Total Customer Satisfaction: Introducing a Dynamic Measurement Model for Construction Consultants. Paper presented at ASCE Construction Research Conference, Grand Bahamas, Bahamas.

Total Customer Satisfaction: Introducing a Dynamic Measurement Model for Construction Consultants. / Copping, Alexander; Bhujun, Vaj.

2007. Paper presented at ASCE Construction Research Conference, Grand Bahamas, Bahamas.

Research output: Contribution to conferencePaper

Copping, A & Bhujun, V 2007, 'Total Customer Satisfaction: Introducing a Dynamic Measurement Model for Construction Consultants' Paper presented at ASCE Construction Research Conference, Grand Bahamas, Bahamas, 5/05/07 - 7/05/07, .
Copping A, Bhujun V. Total Customer Satisfaction: Introducing a Dynamic Measurement Model for Construction Consultants. 2007. Paper presented at ASCE Construction Research Conference, Grand Bahamas, Bahamas.
Copping, Alexander ; Bhujun, Vaj. / Total Customer Satisfaction: Introducing a Dynamic Measurement Model for Construction Consultants. Paper presented at ASCE Construction Research Conference, Grand Bahamas, Bahamas.
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