Projects per year
Abstract
Incidents of online harassment are increasing and can have significant consequences for victims. Witnesses (“digital bystanders”) can be crucial in identifying and challenging harassment. This study considered when and how young adults intervene online, with the aim of understanding the applicability of existing theoretical models (i.e., Bystander Intervention Model; Response Decision-Making Framework). Thematic analysis of eight focus groups (UK community sample, N ¼ 67, 18–25 years) resulted in five themes: Noticing and Interpreting the Harassment, Perceived Responsibility for Helping, Consequences of Intervening, Perceived Ability to Make a Difference, and Deciding How to Help. The online context amplified offline preferences, such as greater preference for anonymity and perceived costs of intervention (e.g., social costs). Intervention strategies varied in visibility and effort, preferring “indirect” micro-interventions focused on supporting victims. A new, merged model specific to digital bystanders is proposed, with implications for the design and messaging on social networking sites discussed.
Original language | English |
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Article number | zmad027 |
Number of pages | 17 |
Journal | Journal of Computer Mediated Communication |
Volume | 28 |
Issue number | 5 |
Early online date | 4 Aug 2023 |
DOIs | |
Publication status | Published - 1 Sept 2023 |
Bibliographical note
Funding Information:The research in this article was supported in part by the Engineering and Physical Sciences Research Council (EPSRC) (EP/PO11454/1) “Cybersecurity Across the Lifespan.”
Data availability:
The data underlying this article cannot be shared publicly for the privacy of individuals that participated in the study and due to the sensitive nature of this topic. Anonymized themes may be shared on reasonable request to the corresponding author
Funding
The research in this article was supported in part by the Engineering and Physical Sciences Research Council (EPSRC) (EP/PO11454/1) “Cybersecurity Across the Lifespan.”
Keywords
- bystanders
- online communities
- qualitative methods
- social networking sites
- young adults
ASJC Scopus subject areas
- Communication
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Dive into the research topics of 'To intervene or not to intervene: young adults’ views on when and how to intervene in online harassment'. Together they form a unique fingerprint.Projects
- 1 Finished
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Cyber Security Across the LifeSpan (cSalsa)
Joinson, A. (PI) & Jones, S. (CoI)
Engineering and Physical Sciences Research Council
1/02/17 → 2/09/20
Project: Research council