Abstract

The self-conscious emotions of shame, guilt and embarrassment are known for regulating human societies by (1) encouraging the wrongdoer to further comply and (2) extending reparation to the one damaged. Self-awareness is a requisite for the experience of self-conscious emotions. In this paper, we hypothesise that low self-awareness online deprives an offender of the emotional consequences that usually follow a norm violation. Therefore, the aforementioned pro-social benefits of self-conscious emotions are not made possible. We test this hypothesis in a study during which online offenders were assigned to either high or low self-awareness conditions. The results show that high self-aware participants, in contrast to low self-aware participants, experience more self-conscious emotions, collaborate more when given a second opportunity and apologise more frequently.

Original languageEnglish
Pages108-112
Number of pages5
Publication statusPublished - 2020
Event20th British Computer Society Conference on Human-Computer Interaction: Engage, HCI 2006 - London, UK United Kingdom
Duration: 11 Sep 200615 Sep 2006

Conference

Conference20th British Computer Society Conference on Human-Computer Interaction: Engage, HCI 2006
CountryUK United Kingdom
CityLondon
Period11/09/0615/09/06

Keywords

  • Computer-mediated communication
  • Norm compliance
  • Self-awareness
  • Self-conscious emotions
  • Uninhibited behaviour

ASJC Scopus subject areas

  • Computer Networks and Communications
  • Human-Computer Interaction

Cite this

Vasalou, A., Joinson, A., & Pitt, J. (2020). The role of shame, guilt and embarrassment in online social dilemmas. 108-112. Paper presented at 20th British Computer Society Conference on Human-Computer Interaction: Engage, HCI 2006, London, UK United Kingdom.