The role of innovation narratives in accomplishing organizational ambidexterity

Mairi Maclean, Charles Harvey, Benjamin D. Golant, John A.A. Sillince

Research output: Contribution to journalArticle

26 Downloads (Pure)

Abstract

Persistent tensions arising from the exploration-exploitation paradox continuously threaten the accomplishment of organizational ambidexterity. Structural, contextual and sequential solutions designed to alleviate these tensions dominate the ambidexterity literature. None of these adequately explains how top executives implement tension-alleviating managerial initiatives or how they respond in real time to tension-induced organizational perturbations. In this paper, through analysis of top management team (TMT) speeches at Procter & Gamble over a 15-year period, we show how the construction and communication of four innovation narratives – contextualizing, mutualizing, dramatizing and focalizing – reduced tensions and enhanced organizational ambidexterity. We demonstrate the importance of TMT reflexivity in devising and communicating performative narratives, illustrate the polyphonic model of narrative strategizing, and present a cyclical model suggesting that the accomplishment of organizational ambidexterity is an ongoing dynamic process.
Original languageEnglish
Number of pages29
JournalStrategic Organization
Early online date21 Jan 2020
DOIs
Publication statusE-pub ahead of print - 21 Jan 2020

Keywords

  • Exploration-exploitation paradox, innovation narratives, top management team (TMT), organizational ambidexterity, polyphonic narration

Cite this

The role of innovation narratives in accomplishing organizational ambidexterity. / Maclean, Mairi; Harvey, Charles; Golant, Benjamin D.; Sillince, John A.A.

In: Strategic Organization, 21.01.2020.

Research output: Contribution to journalArticle

Maclean, Mairi ; Harvey, Charles ; Golant, Benjamin D. ; Sillince, John A.A. / The role of innovation narratives in accomplishing organizational ambidexterity. In: Strategic Organization. 2020.
@article{258ee9d55d724dec891892dbe42ed94d,
title = "The role of innovation narratives in accomplishing organizational ambidexterity",
abstract = "Persistent tensions arising from the exploration-exploitation paradox continuously threaten the accomplishment of organizational ambidexterity. Structural, contextual and sequential solutions designed to alleviate these tensions dominate the ambidexterity literature. None of these adequately explains how top executives implement tension-alleviating managerial initiatives or how they respond in real time to tension-induced organizational perturbations. In this paper, through analysis of top management team (TMT) speeches at Procter & Gamble over a 15-year period, we show how the construction and communication of four innovation narratives – contextualizing, mutualizing, dramatizing and focalizing – reduced tensions and enhanced organizational ambidexterity. We demonstrate the importance of TMT reflexivity in devising and communicating performative narratives, illustrate the polyphonic model of narrative strategizing, and present a cyclical model suggesting that the accomplishment of organizational ambidexterity is an ongoing dynamic process.",
keywords = "Exploration-exploitation paradox, innovation narratives, top management team (TMT), organizational ambidexterity, polyphonic narration",
author = "Mairi Maclean and Charles Harvey and Golant, {Benjamin D.} and Sillince, {John A.A.}",
year = "2020",
month = "1",
day = "21",
doi = "10.1177/1476127019897234",
language = "English",
journal = "Strategic Organization",
issn = "1476-1270",
publisher = "Sage Publications",

}

TY - JOUR

T1 - The role of innovation narratives in accomplishing organizational ambidexterity

AU - Maclean, Mairi

AU - Harvey, Charles

AU - Golant, Benjamin D.

AU - Sillince, John A.A.

PY - 2020/1/21

Y1 - 2020/1/21

N2 - Persistent tensions arising from the exploration-exploitation paradox continuously threaten the accomplishment of organizational ambidexterity. Structural, contextual and sequential solutions designed to alleviate these tensions dominate the ambidexterity literature. None of these adequately explains how top executives implement tension-alleviating managerial initiatives or how they respond in real time to tension-induced organizational perturbations. In this paper, through analysis of top management team (TMT) speeches at Procter & Gamble over a 15-year period, we show how the construction and communication of four innovation narratives – contextualizing, mutualizing, dramatizing and focalizing – reduced tensions and enhanced organizational ambidexterity. We demonstrate the importance of TMT reflexivity in devising and communicating performative narratives, illustrate the polyphonic model of narrative strategizing, and present a cyclical model suggesting that the accomplishment of organizational ambidexterity is an ongoing dynamic process.

AB - Persistent tensions arising from the exploration-exploitation paradox continuously threaten the accomplishment of organizational ambidexterity. Structural, contextual and sequential solutions designed to alleviate these tensions dominate the ambidexterity literature. None of these adequately explains how top executives implement tension-alleviating managerial initiatives or how they respond in real time to tension-induced organizational perturbations. In this paper, through analysis of top management team (TMT) speeches at Procter & Gamble over a 15-year period, we show how the construction and communication of four innovation narratives – contextualizing, mutualizing, dramatizing and focalizing – reduced tensions and enhanced organizational ambidexterity. We demonstrate the importance of TMT reflexivity in devising and communicating performative narratives, illustrate the polyphonic model of narrative strategizing, and present a cyclical model suggesting that the accomplishment of organizational ambidexterity is an ongoing dynamic process.

KW - Exploration-exploitation paradox, innovation narratives, top management team (TMT), organizational ambidexterity, polyphonic narration

U2 - 10.1177/1476127019897234

DO - 10.1177/1476127019897234

M3 - Article

JO - Strategic Organization

JF - Strategic Organization

SN - 1476-1270

ER -