The information sources in building cladding supply chain

The increasing complexity of the cladding procurement and fragmentation of the supply chain bring challenges for information management. The purpose of this research was to identify the issues concerning the information sources. A questionnaire survey was the key method of this research, while industry meetings and informal interviews were employed to provide in-depth understanding of the communication related issues in the industry. It was found that the participants of the cladding supply chain were experiencing difficulties of identifying information sources and accessing information, and that an industry level third party acting as an independent information source could be accepted by the cladding industry.