Original language | English |
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Pages (from-to) | 147-163 |
Number of pages | 17 |
Journal | The Service Industries Journal |
Volume | 26 |
Issue number | 2 |
Publication status | Published - 2006 |
The influence of employee behavioural performance on customer focus strategies
Carolyn Strong
Research output: Contribution to journal › Article › peer-review
10
Citations
(SciVal)