Abstract
| Language | English |
|---|---|
| Pages | 661-674 |
| Number of pages | 14 |
| Journal | Interacting with Computers |
| Volume | 27 |
| Issue number | 6 |
| Early online date | 4 Jun 2014 |
| DOIs | |
| Status | Published - Nov 2015 |
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Keywords
- HCI theory
- concepts and models
- user studies
- collaborative and social computing theory
- computer supported cooperative word
Cite this
The impact of social presence on feelings of closeness in personal relationships. / Gooch, Daniel; Watts, Leon.
In: Interacting with Computers, Vol. 27, No. 6, 11.2015, p. 661-674.Research output: Contribution to journal › Article
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TY - JOUR
T1 - The impact of social presence on feelings of closeness in personal relationships
AU - Gooch, Daniel
AU - Watts, Leon
PY - 2015/11
Y1 - 2015/11
N2 - Any interactive communication system can support personal relationships by facilitating a welcome and timely presence of an absent person in the mind of the other. This paper presents a consideration of how short-term feelings, as experienced during acts of communication, relate to a relationship's longer term feelings towards one another. Through a 21-day study with 63 participants, we report ratings of Closeness and Social Presence (SP) as evidence that links the two concepts as temporally distinct aspects of emotional connectedness. Such a relationship is useful as, by relating SP to Closeness, we can demonstrate that, by creating technologies that help to create emotionally significant experiences during acts of communication, we are supporting the relationship in a more meaningful, long-term fashion by supporting feelings of Closeness. This assists the human computer interaction (HCI) community by clarifying how SP and Closeness can be used as phenomenological concepts to assess communication devices designed to support interpersonal relationships.
AB - Any interactive communication system can support personal relationships by facilitating a welcome and timely presence of an absent person in the mind of the other. This paper presents a consideration of how short-term feelings, as experienced during acts of communication, relate to a relationship's longer term feelings towards one another. Through a 21-day study with 63 participants, we report ratings of Closeness and Social Presence (SP) as evidence that links the two concepts as temporally distinct aspects of emotional connectedness. Such a relationship is useful as, by relating SP to Closeness, we can demonstrate that, by creating technologies that help to create emotionally significant experiences during acts of communication, we are supporting the relationship in a more meaningful, long-term fashion by supporting feelings of Closeness. This assists the human computer interaction (HCI) community by clarifying how SP and Closeness can be used as phenomenological concepts to assess communication devices designed to support interpersonal relationships.
KW - HCI theory
KW - concepts and models
KW - user studies
KW - collaborative and social computing theory
KW - computer supported cooperative word
UR - http://dx.doi.org/10.1093/iwc/iwu020
U2 - 10.1093/iwc/iwu020
DO - 10.1093/iwc/iwu020
M3 - Article
VL - 27
SP - 661
EP - 674
JO - Interacting with Computers
T2 - Interacting with Computers
JF - Interacting with Computers
SN - 0953-5438
IS - 6
ER -