The impact of employees' and managers' training on the performance of small- and medium-sized enterprises: evidence from a randomized natural experiment in the UK service sector

Andreas Georgiadis, Christos N. Pitelis

Research output: Contribution to journalArticle

22 Citations (Scopus)

Abstract

We investigate the relationship between employees' and managers' training and firm performance using a policy intervention that randomly assigned training support to small- and medium-sized enterprises in the UK accommodation and food service sector. Because the number of firms self-selected into training exceeded available places, training was randomly assigned to some firms, resulting in a randomized natural experimental design that allowed us to identify the average effect of training on treated firms. Our empirical results suggest that employees' training had a stronger positive impact on firms' labour productivity and profitability than that of managers'.
Original languageEnglish
Pages (from-to)409-421
Number of pages13
JournalBritish Journal of Industrial Relations
Volume54
Issue number2
Early online date4 Aug 2014
DOIs
Publication statusPublished - 27 May 2016

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