The compliant customer

Edward Kasabov

Research output: Contribution to journal › Article

8 Citations (SciVal)

Cite this

@article{12b5f4e4fa444f23a6bc82e39881cba1,

title = "The compliant customer",

author = "Edward Kasabov",

year = "2010",

month = mar,

day = "31",

language = "English",

volume = "51",

pages = "18--19",

journal = "MIT Sloan Management Review",

issn = "1532-9194",

publisher = "Massachusetts Institute of Technology",

number = "3",

}

TY - JOUR

T1 - The compliant customer

AU - Kasabov, Edward

PY - 2010/3/31

Y1 - 2010/3/31

UR - http://www.scopus.com/inward/record.url?scp=77955858299&partnerID=8YFLogxK

UR - http://sloanreview.mit.edu/the-magazine/articles/2010/spring/51314/the-compliant-customer/

M3 - Article

SN - 1532-9194

VL - 51

SP - 18

EP - 19

JO - MIT Sloan Management Review

JF - MIT Sloan Management Review

IS - 3

ER -