The application of forgiveness in social system design

Asimina Vasalou; Jens Riegelsberger; Adam Joinson

doi:10.1145/1518701.1518738

The application of forgiveness in social system design

Asimina Vasalou, Jens Riegelsberger, Adam Joinson

Research output: Chapter or section in a book/report/conference proceeding › Chapter in a published conference proceeding

6 Citations (SciVal)

Abstract

When an offence occurs, the victim and offender can overcome the harm done through forgiveness. This paper demonstrates how forgiveness can be supported in social system design. We first describe what forgiveness is, how it is motivated and what benefits follow from forgiveness. Based on this theoretical analysis, we propose five provisions to guide designers who want to encourage reparation in social systems.

Original language	English
Title of host publication	Conference on Human Factors in Computing Systems - Proceedings
Pages	225-228
Number of pages	4
DOIs	https://doi.org/10.1145/1518701.1518738
Publication status	Published - 2009
Event	27th International Conference Extended Abstracts on Human Factors in Computing Systems, CHI 2009 - Boston, MA, USA United States Duration: 4 Apr 2009 → 9 Apr 2009

Conference

Conference	27th International Conference Extended Abstracts on Human Factors in Computing Systems, CHI 2009
Country/Territory	USA United States
City	Boston, MA
Period	4/04/09 → 9/04/09

Keywords

Emotions
Forgiveness
Online offences
Reparation

Access to Document

10.1145/1518701.1518738

Cite this

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title = "The application of forgiveness in social system design",

abstract = "When an offence occurs, the victim and offender can overcome the harm done through forgiveness. This paper demonstrates how forgiveness can be supported in social system design. We first describe what forgiveness is, how it is motivated and what benefits follow from forgiveness. Based on this theoretical analysis, we propose five provisions to guide designers who want to encourage reparation in social systems.",

keywords = "Emotions, Forgiveness, Online offences, Reparation",

author = "Asimina Vasalou and Jens Riegelsberger and Adam Joinson",

year = "2009",

doi = "10.1145/1518701.1518738",

language = "English",

isbn = "9781605582474",

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note = "27th International Conference Extended Abstracts on Human Factors in Computing Systems, CHI 2009 ; Conference date: 04-04-2009 Through 09-04-2009",

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T1 - The application of forgiveness in social system design

AU - Vasalou, Asimina

AU - Riegelsberger, Jens

AU - Joinson, Adam

PY - 2009

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AB - When an offence occurs, the victim and offender can overcome the harm done through forgiveness. This paper demonstrates how forgiveness can be supported in social system design. We first describe what forgiveness is, how it is motivated and what benefits follow from forgiveness. Based on this theoretical analysis, we propose five provisions to guide designers who want to encourage reparation in social systems.

KW - Emotions

KW - Forgiveness

KW - Online offences

KW - Reparation

UR - http://www.scopus.com/inward/record.url?scp=84892468897&partnerID=8YFLogxK

UR - http://dx.doi.org/10.1145/1518701.1518738

U2 - 10.1145/1518701.1518738

DO - 10.1145/1518701.1518738

M3 - Chapter in a published conference proceeding

AN - SCOPUS:84892468897

SN - 9781605582474

SP - 225

EP - 228

BT - Conference on Human Factors in Computing Systems - Proceedings

T2 - 27th International Conference Extended Abstracts on Human Factors in Computing Systems, CHI 2009

Y2 - 4 April 2009 through 9 April 2009

ER -

The application of forgiveness in social system design

Abstract

Conference

Keywords

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