The application of forgiveness in social system design

Asimina Vasalou, Jens Riegelsberger, Adam Joinson

Research output: Chapter in Book/Report/Conference proceedingConference contribution

5 Citations (Scopus)

Abstract

When an offence occurs, the victim and offender can overcome the harm done through forgiveness. This paper demonstrates how forgiveness can be supported in social system design. We first describe what forgiveness is, how it is motivated and what benefits follow from forgiveness. Based on this theoretical analysis, we propose five provisions to guide designers who want to encourage reparation in social systems.

Original languageEnglish
Title of host publicationConference on Human Factors in Computing Systems - Proceedings
Pages225-228
Number of pages4
DOIs
Publication statusPublished - 2009
Event27th International Conference Extended Abstracts on Human Factors in Computing Systems, CHI 2009 - Boston, MA, USA United States
Duration: 4 Apr 20099 Apr 2009

Conference

Conference27th International Conference Extended Abstracts on Human Factors in Computing Systems, CHI 2009
CountryUSA United States
CityBoston, MA
Period4/04/099/04/09

Keywords

  • Emotions
  • Forgiveness
  • Online offences
  • Reparation

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  • Cite this

    Vasalou, A., Riegelsberger, J., & Joinson, A. (2009). The application of forgiveness in social system design. In Conference on Human Factors in Computing Systems - Proceedings (pp. 225-228) https://doi.org/10.1145/1518701.1518738