When an offence occurs, the victim and offender can overcome the harm done through forgiveness. This paper demonstrates how forgiveness can be supported in social system design. We first describe what forgiveness is, how it is motivated and what benefits follow from forgiveness. Based on this theoretical analysis, we propose five provisions to guide designers who want to encourage reparation in social systems.
|Number of pages||4|
|Publication status||Published - 2009|
|Event||27th Annual CHI Conference on Human Factors in Computing Systems - Boston, MA, USA United States|
Duration: 4 Apr 2009 → 9 Apr 2009
|Conference||27th Annual CHI Conference on Human Factors in Computing Systems|
|Country||USA United States|
|Period||4/04/09 → 9/04/09|
- Online offences
Vasalou, A., Riegelsberger, J., & Joinson, A. (2009). The Application of Forgiveness in Social System Design. 225-228. Paper presented at 27th Annual CHI Conference on Human Factors in Computing Systems, Boston, MA, USA United States.