The adaptation of product cost estimation techniques to estimate the cost of service

Xiao Xi Huang, Linda B. Newnes, Glenn C. Parry

Research output: Contribution to journalArticle

16 Citations (Scopus)

Abstract

This article presents an approach to ascertain whether product cost estimating techniques can be adapted for use in estimating the costs for providing a service. The research methodology adopted consists of a critique and analysis of the literature to ascertain how current cost estimation techniques are used. The analysis of the cost estimation techniques provides knowledge of cost estimation, in particular for products and service with advantages and drawbacks defined. This leads to the proposition of applying product costing methods to services. Hence, proposals on how product costing approaches can contribute to the service industry are presented as the focus of this article. Gaps and challenges for service costing are identified and corresponding future direction is suggested.
Original languageEnglish
Pages (from-to)417-431
Number of pages15
JournalInternational Journal of Computer Integrated Manufacturing
Volume25
Issue number4-5
DOIs
Publication statusPublished - 2012

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