That's why it matters: how knowing creates value

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24 Citations (SciVal)


This article develops our understanding of how knowing creates value.It contributes to the interactionist perspectives on knowledge in three particular ways: first, it recognizes that knowledge is only valuable when it is enacted, i.e. know-how-in-action (KHiA). Second, it develops a typology of value creating options, i.e. clones, talent rich, resource rich and synergists, which represent multiple options that we can enact. These value creating types are sensitive to the socio-systemic and personal nature of knowing. Finally, it addresses the power dynamics within each value creating option. This lens re-introduces the individual power dynamics which impact on future value-creating processes.
Original languageEnglish
Pages (from-to)319-332
Number of pages14
JournalManagement Learning
Issue number3
Early online date30 Mar 2011
Publication statusPublished - Jul 2011


  • know-how-in-action
  • interactionist perspectives
  • knowing
  • value-creation
  • power
  • embedded resources


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