Telemedicine: What happens in remote consultation

Leon A. Watts, Andrew F. Monk

Research output: Contribution to journalReview articlepeer-review

18 Citations (SciVal)


The results of a field study of three sites that used video to link primary care medical centers to hospitals are reported. The analysis was concerned with identifying the people involved, the tasks carried out in collaboration at each end of the link, and how the different communications facilities helped or hindered. The results are summarized as six task characteristics and their design implications for this model of telemedical consultation are discussed.

Original languageEnglish
Pages (from-to)220-235
Number of pages16
JournalInternational Journal of Technology Assessment in Health Care
Issue number1
Publication statusPublished - 1 Jan 1999


  • Communications media
  • Computers
  • Primary health care
  • Telemedicine

ASJC Scopus subject areas

  • Health Policy


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