Subject Lines as Sensors: Co-word Analysis of Email to Support the Management of Collaborative Engineering Work

Simon Jones, Stephen Payne, Ben Hicks, James Gopsill, Christopher Snider

Research output: Contribution to conferencePaper

6 Citations (Scopus)
28 Downloads (Pure)

Abstract

This paper presents a topic-based analysis of email subject line data from a large-scale engineering project and explores its utility for supporting the management of collaborative work. The main contributions of the paper are a novel interpretation of the co-word network analysis method for application within an engineering project management context, and the appraisal of the method for finding patterns within subject line data. Our findings suggest that the approach has the potential to contribute to monitoring work complexity, tracking progress, recognizing synergy and divergence, detecting scope creep, and supporting knowledge capture.
Original languageEnglish
Publication statusPublished - 27 Jul 2015
EventInternational Conference on Engineering Design 2015 (ICED 2015) - Milan, UK United Kingdom
Duration: 27 Jul 201530 Jul 2015

Conference

ConferenceInternational Conference on Engineering Design 2015 (ICED 2015)
CountryUK United Kingdom
CityMilan
Period27/07/1530/07/15

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Cite this

Jones, S., Payne, S., Hicks, B., Gopsill, J., & Snider, C. (2015). Subject Lines as Sensors: Co-word Analysis of Email to Support the Management of Collaborative Engineering Work. Paper presented at International Conference on Engineering Design 2015 (ICED 2015), Milan, UK United Kingdom.