Student satisfaction and student perceptions of quality at international branch campuses in the United Arab Emirates

Stephen Wilkins, Melodena Stephens Balakrishnan, Jeroen Huisman

Research output: Contribution to journalArticle

  • 22 Citations

Abstract

The international branch campus has emerged as a popular form of transnational higher education but to date little research has been undertaken on student perceptions and experiences, other than the student feedback evaluations conducted by institutions. This research employed a survey questionnaire to investigate student perceptions of study at international branch campuses in the United Arab Emirates (UAE), the country which hosts the largest number of branch campuses globally. Across the seven dimensions examined – programme effectiveness, quality of lecturers and teaching, student learning, assessment and feedback, learning resources, use of technology, and facilities/social life – it was found that students are largely satisfied. The findings refute many of the criticisms of international branch campuses in the literature, regarding quality, political or ideological issues.
LanguageEnglish
Pages543-556
JournalJournal of Higher Education Policy and Management
Volume34
Issue number5
DOIs
StatusPublished - 1 Oct 2012

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United Arab Emirates
student
Social Facilities
learning
criticism
university teacher
questionnaire
Teaching
evaluation
resources
education
experience

Cite this

Student satisfaction and student perceptions of quality at international branch campuses in the United Arab Emirates. / Wilkins, Stephen; Balakrishnan, Melodena Stephens; Huisman, Jeroen.

In: Journal of Higher Education Policy and Management, Vol. 34, No. 5, 01.10.2012, p. 543-556.

Research output: Contribution to journalArticle

Wilkins, Stephen ; Balakrishnan, Melodena Stephens ; Huisman, Jeroen. / Student satisfaction and student perceptions of quality at international branch campuses in the United Arab Emirates. In: Journal of Higher Education Policy and Management. 2012 ; Vol. 34, No. 5. pp. 543-556.
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