Social work and the changing face of the digital divide

J Steyaert, Nicholas Gould

Research output: Contribution to journalArticlepeer-review

66 Citations (SciVal)


In this article, the concept of digital divide and its relation to social exclusion is analysed. After describing the several facets of the digital divide, the question is asked whether the divide is widening or narrowing? The definition of digital divide is reconsidered and the article argues that access to the technology alone is but a very rudimentary indicator of actually making use of digital opportunities. This is expanded in the section on risks arising from digital exclusion. Finally, implications of this approach of the digital divide for social work and social care are considered.
Original languageEnglish
Pages (from-to)740-753
Number of pages14
JournalBritish Journal of Social Work
Issue number4
Publication statusPublished - 2009


  • information society
  • social exclusion
  • digital divide


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