Slow but Likeable? Inefficient Robots as Caring Team Members

Ryan Kelly, Leon Watts

Research output: Contribution to conferencePaper

Abstract

This position paper discusses the notion of efficiency as a criterion for designing and evaluating the contributions that robots might make to human work teams. Participation in teams requires the coordination and prosecution of task-centric work activity but also requires the investment of caring social behavior as a distinctive kind of positive contribution to group interaction. Team spirit, emotional support, trust and reputation are all the outcome of such investments; they reinforce the capabilities of a team for particular joint activities, and contribute to its resilience over time. The requisite social behavior for these qualities of a team might be treated as a given in design considerations for human work teams. But the picture must change for human-robot teams: socially supportive behavior can only exist if it is explicitly designed in, and the consequent “task inefficiencies” are treated as a core part of the design equation. We draw on our own research on relational effort in social communication to offer some initial considerations about how task-inefficient action might be required for robots to engage in caring interactions with human collaborators.

Workshop

WorkshopRobots in Groups and Teams
CountryUSA United States
CityPortland
Period26/02/1726/02/17
Internet address

Fingerprint

Robots
Communication

Cite this

Kelly, R., & Watts, L. (2017). Slow but Likeable? Inefficient Robots as Caring Team Members. 1. Paper presented at Robots in Groups and Teams, Portland, USA United States.

Slow but Likeable? Inefficient Robots as Caring Team Members. / Kelly, Ryan; Watts, Leon.

2017. 1 Paper presented at Robots in Groups and Teams, Portland, USA United States.

Research output: Contribution to conferencePaper

Kelly, R & Watts, L 2017, 'Slow but Likeable? Inefficient Robots as Caring Team Members' Paper presented at Robots in Groups and Teams, Portland, USA United States, 26/02/17 - 26/02/17, pp. 1.
Kelly R, Watts L. Slow but Likeable? Inefficient Robots as Caring Team Members. 2017. Paper presented at Robots in Groups and Teams, Portland, USA United States.
Kelly, Ryan ; Watts, Leon. / Slow but Likeable? Inefficient Robots as Caring Team Members. Paper presented at Robots in Groups and Teams, Portland, USA United States.6 p.
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