Service complexity and agency theory: Beyond alignment

Nigel Caldwell, Kurt Roehrich, Mickey Howard, Christian König

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Original languageEnglish
Title of host publicationAnnual LRN Conference 2018 Full Papers
PublisherChartered Institute of Logistics and Transport
Publication statusPublished - Sep 2018
EventThe 23rd Annual Conference of The Chartered Institute of Logistics and Transport: Logistics Research Network (LRN) - Plymouth University , Plymouth , UK United Kingdom
Duration: 5 Sep 20187 Sep 2018

Conference

ConferenceThe 23rd Annual Conference of The Chartered Institute of Logistics and Transport
CountryUK United Kingdom
CityPlymouth
Period5/09/187/09/18

Cite this

Caldwell, N., Roehrich, K., Howard, M., & König, C. (2018). Service complexity and agency theory: Beyond alignment. In Annual LRN Conference 2018 Full Papers Chartered Institute of Logistics and Transport. https://ciltuk.org.uk/LRNfullpapers