Selecting and implementing service technology: control, uncertainty and competitive advantage

M. A. Lewis

Research output: Contribution to journal › Article › peer-review

6 Citations (SciVal)

Original language	English
Pages (from-to)	17-42
Journal	The Service Industries Journal
Volume	22
Issue number	2
DOIs	https://doi.org/10.1080/714005079
Publication status	Published - 1 Apr 2002

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