Seeking relief from negative emotions: Customer revenge as a self-control conflict

Eleni-Maria Gemtou; Haiming Hang

Seeking relief from negative emotions: Customer revenge as a self-control conflict

Eleni-Maria Gemtou, Haiming Hang

Research output: Contribution to conference › Paper › peer-review

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Original language	English
Publication status	Published - 2017
Event	2017 Summer American Marketing Association Conference: Innovation & Sustainability in Marketing - Duration: 4 Aug 2017 → 6 Aug 2017 https://www.ama.org/events-training/conferences/pages/summer-marketing-educators-conference.aspx

Conference

Conference	2017 Summer American Marketing Association Conference
Period	4/08/17 → 6/08/17
Internet address	https://www.ama.org/events-training/conferences/pages/summer-marketing-educators-conference.aspx

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@conference{9040dd1cfad14e39a1243d37931388de,

title = "Seeking relief from negative emotions: Customer revenge as a self-control conflict",

author = "Eleni-Maria Gemtou and Haiming Hang",

year = "2017",

language = "English",

note = "2017 Summer American Marketing Association Conference : Innovation & Sustainability in Marketing ; Conference date: 04-08-2017 Through 06-08-2017",

url = "https://www.ama.org/events-training/conferences/pages/summer-marketing-educators-conference.aspx",

}

TY - CONF

T1 - Seeking relief from negative emotions: Customer revenge as a self-control conflict

AU - Gemtou, Eleni-Maria

AU - Hang, Haiming

PY - 2017

Y1 - 2017

UR - https://www.ama.org/events-training/Conferences/Documents/2017_Summer_AMA_Conference_Proceedings.pdf

M3 - Paper

T2 - 2017 Summer American Marketing Association Conference

Y2 - 4 August 2017 through 6 August 2017

ER -

Seeking relief from negative emotions: Customer revenge as a self-control conflict

Conference

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