Rethinking wealth management from a production perspective: an ethnomethodological inquiry into increasing perceived added value

Philip Chowney, Emmanuel Fragniere

Research output: Chapter in Book/Report/Conference proceedingChapter

LanguageEnglish
Title of host publicationEnhancing Customer Experience in the Service Industry
Subtitle of host publicationA Global Perspective
EditorsLevant Altinay, Surya Poudel
PublisherCambridge Scholars Publishing
Pages46-59
ISBN (Print)9781443884969
StatusPublished - 1 Jan 2016

Cite this

Chowney, P., & Fragniere, E. (2016). Rethinking wealth management from a production perspective: an ethnomethodological inquiry into increasing perceived added value. In L. Altinay, & S. Poudel (Eds.), Enhancing Customer Experience in the Service Industry: A Global Perspective (pp. 46-59). Cambridge Scholars Publishing.

Rethinking wealth management from a production perspective : an ethnomethodological inquiry into increasing perceived added value. / Chowney, Philip; Fragniere, Emmanuel.

Enhancing Customer Experience in the Service Industry: A Global Perspective. ed. / Levant Altinay; Surya Poudel. Cambridge Scholars Publishing, 2016. p. 46-59.

Research output: Chapter in Book/Report/Conference proceedingChapter

Chowney, P & Fragniere, E 2016, Rethinking wealth management from a production perspective: an ethnomethodological inquiry into increasing perceived added value. in L Altinay & S Poudel (eds), Enhancing Customer Experience in the Service Industry: A Global Perspective. Cambridge Scholars Publishing, pp. 46-59.
Chowney P, Fragniere E. Rethinking wealth management from a production perspective: an ethnomethodological inquiry into increasing perceived added value. In Altinay L, Poudel S, editors, Enhancing Customer Experience in the Service Industry: A Global Perspective. Cambridge Scholars Publishing. 2016. p. 46-59
Chowney, Philip ; Fragniere, Emmanuel. / Rethinking wealth management from a production perspective : an ethnomethodological inquiry into increasing perceived added value. Enhancing Customer Experience in the Service Industry: A Global Perspective. editor / Levant Altinay ; Surya Poudel. Cambridge Scholars Publishing, 2016. pp. 46-59
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