Rethinking wealth management from a production perspective: an ethnomethodological inquiry into increasing perceived added value

Philip Chowney, Emmanuel Fragniere

Research output: Chapter in Book/Report/Conference proceedingChapter

Original languageEnglish
Title of host publicationEnhancing Customer Experience in the Service Industry
Subtitle of host publicationA Global Perspective
EditorsLevant Altinay, Surya Poudel
PublisherCambridge Scholars Publishing
Pages46-59
ISBN (Print)9781443884969
Publication statusPublished - 1 Jan 2016

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Chowney, P., & Fragniere, E. (2016). Rethinking wealth management from a production perspective: an ethnomethodological inquiry into increasing perceived added value. In L. Altinay, & S. Poudel (Eds.), Enhancing Customer Experience in the Service Industry: A Global Perspective (pp. 46-59). Cambridge Scholars Publishing.