Original language | English |
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Title of host publication | Enhancing Customer Experience in the Service Industry |
Subtitle of host publication | A Global Perspective |
Editors | Levant Altinay, Surya Poudel |
Publisher | Cambridge Scholars Publishing |
Pages | 46-59 |
ISBN (Print) | 9781443884969 |
Publication status | Published - 1 Jan 2016 |
Rethinking wealth management from a production perspective: an ethnomethodological inquiry into increasing perceived added value
Philip Chowney, Emmanuel Fragniere
Research output: Chapter or section in a book/report/conference proceeding › Chapter or section