| Original language | English |
|---|---|
| Title of host publication | Enhancing Customer Experience in the Service Industry |
| Subtitle of host publication | A Global Perspective |
| Editors | Levant Altinay, Surya Poudel |
| Publisher | Cambridge Scholars Publishing |
| Pages | 46-59 |
| ISBN (Print) | 9781443884969 |
| Publication status | Published - 1 Jan 2016 |
Cite this
Chowney, P., & Fragniere, E. (2016). Rethinking wealth management from a production perspective: an ethnomethodological inquiry into increasing perceived added value. In L. Altinay, & S. Poudel (Eds.), Enhancing Customer Experience in the Service Industry: A Global Perspective (pp. 46-59). Cambridge Scholars Publishing.
Rethinking wealth management from a production perspective : an ethnomethodological inquiry into increasing perceived added value. / Chowney, Philip; Fragniere, Emmanuel.
Enhancing Customer Experience in the Service Industry: A Global Perspective. ed. / Levant Altinay; Surya Poudel. Cambridge Scholars Publishing, 2016. p. 46-59.Research output: Chapter in Book/Report/Conference proceeding › Chapter
Chowney, P & Fragniere, E 2016, Rethinking wealth management from a production perspective: an ethnomethodological inquiry into increasing perceived added value. in L Altinay & S Poudel (eds), Enhancing Customer Experience in the Service Industry: A Global Perspective. Cambridge Scholars Publishing, pp. 46-59.
Chowney P, Fragniere E. Rethinking wealth management from a production perspective: an ethnomethodological inquiry into increasing perceived added value. In Altinay L, Poudel S, editors, Enhancing Customer Experience in the Service Industry: A Global Perspective. Cambridge Scholars Publishing. 2016. p. 46-59
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