Remote assistance: a view of the work and a view of the face?

Leon Watts, Andrew F. Monk

Research output: Contribution to conferencePaper

8 Citations (Scopus)

Abstract

Twenty members of the general public worked remotely from one another in pairs. One member of the pair carried out some simple manipulative tasks as instructed by the other, after which they discussed the merit of the object assembled. Sometimes there was a view of the face and sometimes a view of the room. The work was always visible. Contrary to suggestions in the literature that a view of the face has only marginal benefits, subjective ratings and direct measures of gaze behaviour both demonstrate that the view of the manipulators face was of value in this situation.

Original languageEnglish
Pages101-102
Number of pages2
Publication statusPublished - 1 Jan 1996
EventProceedings of the 1996 Conference on Human Factors in Computing Systems, CHI 96 - Vancouver, BC, Can
Duration: 13 Apr 199618 Apr 1996

Conference

ConferenceProceedings of the 1996 Conference on Human Factors in Computing Systems, CHI 96
CityVancouver, BC, Can
Period13/04/9618/04/96

ASJC Scopus subject areas

  • Software
  • Human-Computer Interaction
  • Computer Graphics and Computer-Aided Design

Cite this

Watts, L., & Monk, A. F. (1996). Remote assistance: a view of the work and a view of the face?. 101-102. Paper presented at Proceedings of the 1996 Conference on Human Factors in Computing Systems, CHI 96, Vancouver, BC, Can, .