Remote access to group expertise: An essential e-operation for SMEs

Nikolaos Bougioukos, Fotios Petropoulos, Pavlos Kapsianis, Konstantinos Nikolopoulos, Elli Pagourtzi, Vassilios Assimakopoulos

Research output: Contribution to journalArticlepeer-review

3 Citations (SciVal)

Abstract

Remote access for Small and Medium Enterprises (SMEs) to group expertise is a key service for efficient decision support. E-tools that could provide such services would enhance the decision-making process and at the same time provide a value-for-money solution; also they are very easy to assemble. E-tools reserve very limited time of their daily workload, thus facilitating participation in such decision support tasks; not to mention that virtual attendance reduces the impact of group bias. This study presents a web-based application of a semi-Delphi approach, using modern three-tier architecture, providing real-time group decision making features.

Original languageEnglish
Pages (from-to)619-633
Number of pages15
JournalInternational Journal of Management and Enterprise Development
Volume5
Issue number6
DOIs
Publication statusPublished - 9 Nov 2008

Keywords

  • Decision-making
  • Delphi method
  • E-tool
  • Experts
  • Remote access
  • Small and medium enterprises
  • SMEs

ASJC Scopus subject areas

  • Business and International Management
  • Management Science and Operations Research

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