Abstract
Supplier-buyer exchange relationship and quality of that relationship (supplier satisfaction and commitment) have been examined from various angles in the extant literature. Yet, there is a paucity of research investigating the influence of supplier characteristics - especially supplier resilience - on relationship quality. Driven to fill this gap, this study aims to develop theory of the influence of perceived benefits from supplier-buyer exchange relationship and supplier resilience on relationship quality. Data drawn from 97 supplier-buyer dyads were used. Hierarchical regression analyses showed the positive influence of both perceived benefits from supplier-buyer exchange relationships and supplier resilience on relationship quality. Further empirical and theoretical implications, as well as the limitations of the study, are discussed.
Original language | English |
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Pages (from-to) | 808-831 |
Number of pages | 24 |
Journal | Journal of Management and Organization |
Volume | 20 |
Issue number | 6 |
DOIs | |
Publication status | Published - 16 Dec 2014 |
Keywords
- commitment
- relationship quality
- resilience
- satisfaction
- supplier-buyer exchange relationship
ASJC Scopus subject areas
- Business and International Management
- Organizational Behavior and Human Resource Management
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Yasin Rofcanin
- Management - Professor
- Strategy & Organisation
- Centre for Future of Work - Director
Person: Research & Teaching