Perceived risks regarding the impact of digitalization on the future of work: Towards a gap between the concerns of academics and workers' attitudes?

Magali Dubosson, Emmanuel Fragniere, Denis Rochat

Research output: Contribution to journalArticle


Thanks to digital technologies, place and time have become less important than ever before. Employees have become digital nomads, benefiting from this alleged increase in flexibility. However, little effort has been put forth to understand how they feel about this change. We led semi-directive interviews of people active in the economy of services in Geneva. The results highlight a gap between employees’ fears and feelings, and research interests that may lead to increased human-related risks.
Original languageEnglish
Article number1
Pages (from-to)17-43
Number of pages27
JournalEuropean Review of Service Economics and Management
Issue number7
Publication statusPublished - 20 May 2019

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