Abstract
Thanks to digital technologies, place and time have become less important than ever before. Employees have become digital nomads, benefiting from this alleged increase in flexibility. However, little effort has been put forth to understand how they feel about this change. We led semi-directive interviews of people active in the economy of services in Geneva. The results highlight a gap between employees’ fears and feelings, and research interests that may lead to increased human-related risks.
Original language | English |
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Article number | 1 |
Pages (from-to) | 17-43 |
Number of pages | 27 |
Journal | European Review of Service Economics and Management |
Volume | 1 |
Issue number | 7 |
DOIs | |
Publication status | Published - 20 May 2019 |
Bibliographical note
Publisher Copyright:© 2019. Classiques Garnier, Paris. Reproduction et traduction, même partielles, interdites. Tous droits réservés pour tous les pays.
Keywords
- Digitalization
- Human risks
- Impact of digitalization
- Organizational design
ASJC Scopus subject areas
- Management Information Systems
- Strategy and Management
- Management of Technology and Innovation
- Management Science and Operations Research