Organisational learning, knowledge assets and HR practices in professional service firms

Research output: Contribution to journalArticlepeer-review

80 Citations (Scopus)

Abstract

This paper identifies the interrelationship between the nature of knowledge assets (inputs), HR practices and types of organisational learning (outputs) in Professional Service Firms (PSFs). First, we draw on a theoretical framework which includes both exploitive and explorative learning and is appreciative of the time-dimensions within which PSFs operate (accelerated-planned). This juxtaposition identifies four learning orientations. Second, we conduct a thematic analysis of multiple case study data to identify the properties of the dominant knowledge assets and the HR practices that underpin each learning orientation. Finally, we highlight the HR approaches to managing the tensions which arise when exploitive and explorative learning are combined.
Original languageEnglish
Pages (from-to)64-79
Number of pages16
JournalHuman Resource Management Journal
Volume20
Issue number1
Early online date23 Dec 2009
DOIs
Publication statusPublished - Jan 2010

Fingerprint Dive into the research topics of 'Organisational learning, knowledge assets and HR practices in professional service firms'. Together they form a unique fingerprint.

Cite this