Operational Research and Artificial Intelligence Methods in Banking

Michalis Doumpos, Constantin Zopounidis, Dimitrios Gounopoulos, Emmanouil Platanakis, Wenke Zhang

Research output: Contribution to journalReview articlepeer-review

24 Citations (SciVal)
32 Downloads (Pure)


Banking is a popular topic for empirical and methodological research that applies operational research (OR) and artificial intelligence (AI) methods. This article provides a comprehensive and structured bibliographic survey of OR- and AI-based research devoted to the banking industry over the last decade. The article reviews the main topics of this research, including bank efficiency, risk assessment, bank performance, mergers and acquisitions, banking regulation, customer-related studies, and fintech in the banking industry. The survey results provide comprehensive insights into the contributions of OR and AI methods to banking. Finally, we propose several research directions for future studies that include emerging topics and methods based on the survey results.
Original languageEnglish
Pages (from-to)1-16
Number of pages16
JournalEuropean Journal of Operational Research
Issue number1
Early online date28 Apr 2022
Publication statusPublished - 1 Apr 2023


  • Artificial Intelligence
  • Operational research
  • Banking

ASJC Scopus subject areas

  • Management Science and Operations Research
  • Finance
  • Artificial Intelligence


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