Abstract
Banking is a popular topic for empirical and methodological research that applies operational research (OR) and artificial intelligence (AI) methods. This article provides a comprehensive and structured bibliographic survey of OR- and AI-based research devoted to the banking industry over the last decade. The article reviews the main topics of this research, including bank efficiency, risk assessment, bank performance, mergers and acquisitions, banking regulation, customer-related studies, and fintech in the banking industry. The survey results provide comprehensive insights into the contributions of OR and AI methods to banking. Finally, we propose several research directions for future studies that include emerging topics and methods based on the survey results.
Original language | English |
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Pages (from-to) | 1-16 |
Number of pages | 16 |
Journal | European Journal of Operational Research |
Volume | 306 |
Issue number | 1 |
Early online date | 28 Apr 2022 |
DOIs | |
Publication status | Published - 1 Apr 2023 |
Keywords
- Artificial Intelligence
- Operational research
- Banking
ASJC Scopus subject areas
- Management Science and Operations Research
- Finance
- Artificial Intelligence