| Original language | English |
|---|---|
| Pages (from-to) | 197-219 |
| Number of pages | 23 |
| Journal | European Journal of Marketing |
| Volume | 37 |
| Issue number | 1 |
| Publication status | Published - 2003 |
Mind the gap: an analysis of service provider vs customer perceptions of market orientation and its impact on satisfaction
Areti Krepapa, P Berthon, D Webb, L Pitt
Research output: Contribution to journal › Article › peer-review