Managing knowledge resources for sustainable competitive advantage

S Lee, Glenn Parry, Andrew Graves

Research output: Chapter in Book/Report/Conference proceedingChapter

Abstract

Building on previous research which showed that the loss of staff could have a significance impact on the out-turn performance of a project; this work seeks to explore the relationship between knowledge management and human resource management. To maintain sustainable competitive advantage within the construction sector, managers need to recognise the essential skills/knowledge that staff possess; consider how this may be leveraged; and retained within the organisation. The paper presents the findings of a study that examined the views of 29 senior construction industry professionals. Whilst companies placed significant focus on information and data management, a need was recognised to develop opportunities for sharing tacit knowledge through human activity. The work also revealed that developing an effective knowledge sharing culture is seen as an essential ingredient to gaining competitive advantage. From a human resource (HR) perspective there was evidence of good practice with regard to staff development and the recognition that this was essential for continued competitive advantage. These HR processes identified and developed competencies and behaviours for specific roles, which aided career progression and was seen as an essential ingredient for staff retention. With regard to projects; explicit processes were in place to mitigate the loss of knowledgeable staff but findings suggest that these are not yet sufficient to fully retain knowledge capital.
LanguageEnglish
Title of host publicationCOBRA 2008 - Construction and Building Research Conference of the Royal Institution of Chartered Surveyors
StatusPublished - 2008

Fingerprint

Staff
Knowledge resources
Sustainable competitive advantage
Competitive advantage
Human resources
Construction industry
Managers
Progression
Staff development
Construction sector
Information management
Data management
Human resource management
Good practice
Knowledge management
Competency
Tacit knowledge
Knowledge sharing
Knowledge capital

Cite this

Lee, S., Parry, G., & Graves, A. (2008). Managing knowledge resources for sustainable competitive advantage. In COBRA 2008 - Construction and Building Research Conference of the Royal Institution of Chartered Surveyors

Managing knowledge resources for sustainable competitive advantage. / Lee, S; Parry, Glenn; Graves, Andrew.

COBRA 2008 - Construction and Building Research Conference of the Royal Institution of Chartered Surveyors. 2008.

Research output: Chapter in Book/Report/Conference proceedingChapter

Lee, S, Parry, G & Graves, A 2008, Managing knowledge resources for sustainable competitive advantage. in COBRA 2008 - Construction and Building Research Conference of the Royal Institution of Chartered Surveyors.
Lee S, Parry G, Graves A. Managing knowledge resources for sustainable competitive advantage. In COBRA 2008 - Construction and Building Research Conference of the Royal Institution of Chartered Surveyors. 2008
Lee, S ; Parry, Glenn ; Graves, Andrew. / Managing knowledge resources for sustainable competitive advantage. COBRA 2008 - Construction and Building Research Conference of the Royal Institution of Chartered Surveyors. 2008.
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