Is managerial behaviour a key to effective customer orientation?

C Strong

Research output: Contribution to journal › Article › peer-review

7 Citations (SciVal)

Original language	English
Pages (from-to)	97-115
Number of pages	19
Journal	Total Quality Management and Business Excellence
Volume	17
Issue number	1
DOIs	https://doi.org/10.1080/14783360500249687
Publication status	Published - 2006

Access to Document

@article{67cc99b6408443e8b0238515d79085ef,

title = "Is managerial behaviour a key to effective customer orientation?",

author = "C Strong",

year = "2006",

doi = "10.1080/14783360500249687",

language = "English",

volume = "17",

pages = "97--115",

journal = "Total Quality Management and Business Excellence",

issn = "1478-3363",