Is ‘additional’ effort always negative? Understanding discretionary work in interpersonal communications

Ryan Kelly, Daniel Gooch, Leon Watts

Research output: Contribution to conferencePosterpeer-review

3 Citations (Scopus)
44 Downloads (Pure)

Fingerprint

Dive into the research topics of 'Is ‘additional’ effort always negative? Understanding discretionary work in interpersonal communications'. Together they form a unique fingerprint.

Engineering & Materials Science