International marketing capabilities development: The role of firm cultural intelligence and social media technologies

Joe Hazzam, Stephen Wilkins

Research output: Contribution to journalArticlepeer-review

5 Citations (SciVal)

Abstract

The purpose of this study is to analyze how firm cultural intelligence and social media technologies influence the international marketing capabilities of multinational enterprise (MNE) regional offices. The data used in this study were obtained from MNE regional offices located in the Emirate of Dubai, which were analyzed using structural equation modeling. The results of the study indicate that firm cultural intelligence and social media technologies have unique and complementary contributions to the development of international marketing capabilities, and these capabilities play an essential role in firm performance by lessening the adverse effects of foreign market turbulence.
Original languageEnglish
JournalJournal of Marketing Theory and Practice
Volume30
Issue number3
Early online date26 Jul 2021
DOIs
Publication statusPublished - 3 Jul 2022

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