Integrating the intelligent enterprise

The need for enterprise intelligence continues to grow in response to increasingly complex and dynamic organizational environments. However, an intelligent enterprise is comprised of more than a collection of intelligent resources. Like an effective team the whole is made greater than the parts by the manner in which they integrate. Enterprise intelligence enables an organization to both fully exploit existing opportunities whilst remaining capable and ready to respond to future change. In this paper we focus on the contribution made to this dynamic stability by the systemic integration of resources. Using a multi-level systems model we develop a framework, drawing on the concept of intellectual capital, to examine data from a case study of a UK government funded research organization. The findings provide an important insight into the interplay between the social and structural aspects of the linkages that integrate resources and the implications this has for creating enterprise intelligence.