Innovation in services: an overview

Ammon Salter, Bruce S. Tether

Research output: Chapter or section in a book/report/conference proceeding › Book chapter

Original language	English
Title of host publication	Managing Services
Subtitle of host publication	Challenges and Innovations
Editors	K. Haynes, I. Grugulis
Place of Publication	Oxford, U. K.
Publisher	Oxford University Press
Pages	134-154
ISBN (Print)	9780199696086
DOIs	https://doi.org/10.1093/acprof:oso/9780199696086.003.0009
Publication status	Published - 2014

Access to Document

@inbook{70d1e92e5e814d4bb6722e7b2f683ace,

title = "Innovation in services: an overview",

author = "Ammon Salter and Tether, \{Bruce S.\}",

year = "2014",

doi = "10.1093/acprof:oso/9780199696086.003.0009",

language = "English",

isbn = "9780199696086",

pages = "134--154",

editor = "K. Haynes and I. Grugulis",

booktitle = "Managing Services",

publisher = "Oxford University Press",

address = "UK United Kingdom",

}

TY - CHAP

T1 - Innovation in services

T2 - an overview

AU - Salter, Ammon

AU - Tether, Bruce S.

PY - 2014

Y1 - 2014

UR - http://ukcatalogue.oup.com

U2 - 10.1093/acprof:oso/9780199696086.003.0009

DO - 10.1093/acprof:oso/9780199696086.003.0009

M3 - Book chapter

SN - 9780199696086

SP - 134

EP - 154

BT - Managing Services

A2 - Haynes, K.

A2 - Grugulis, I.

PB - Oxford University Press

CY - Oxford, U. K.

ER -