This article describes the process by which an impact monitoring system was designed and built into a fairly recently launched Zambian micro-finance organization, CETZAM. Developed with funding from DFID and initial technical assistance from consultants, a system was designed to monitor impact through a means test for all new clients, an annual impact survey and an exit survey for dropout clients. The first results from the system have fed into CETZAM's decision-making on loan size, repayment frequency and new products. This article describes the lessons learned, and assesses whether this system matches up to the principles of an 'impact audit'.
ASJC Scopus subject areas
- Geography, Planning and Development