I have two aims for this chapter. My first aim is to contribute to the debate about how best to provide services for people with disabilities in cultural heritage sites by providing an example of best practice. My second aim is to provide a model that can be used by professionals to design access provision in cultural heritage sites. To meet these aims, I discuss inclusive capital, which is a model of developing access in institutions in five stages, and an analysis of these stages in Yosemite National Park’s Deaf Service.
|Title of host publication||Routledge Handbook of Disability Arts, Communication and Media Studies (1st ed.)|
|Subtitle of host publication||Volume 1|
|Editors||Donna McDonald, Bree Hadley|
|Place of Publication||New York, U. S. A.|
|Publication status||Accepted/In press - 3 May 2018|
- Cultural Heritage
- National Park
- inclusive capital
Hayhoe, S. (Accepted/In press). Human Values, Inclusive Capital, and Cultural Access: A Case Study of the Deaf Service at Yosemite National Park, California, US. In D. McDonald, & B. Hadley (Eds.), Routledge Handbook of Disability Arts, Communication and Media Studies (1st ed.): Volume 1 (Routledge Handbooks). New York, U. S. A.: Routledge.