Has previous loan rejection scarred firms from applying for loans during Covid-19?

Marc Cowling, Weixi Liu, Raffaella Calabrese

Research output: Contribution to journalArticlepeer-review

9 Citations (SciVal)


The concept of the ‘discouraged’ borrower is well documented. In this paper, we consider whether smaller firms in the UK who have been previously rejected for bank loans have been scarred by the experience so badly that even in the presence of two exceptionally generous Covid-19 loan guarantee schemes, they still refuse to make an application. Furthermore, we also consider what happens when they do. As banks have either zero or minimal loss exposure, do they still maintain their normal strict lending protocols or do they relax their standards to fulfil the governments’ objective of supporting struggling businesses through the crisis? Our findings show that 72% of previously rejected borrowers are reluctant to request loans. We find some evidence that previously scarred firms faced such severe liquidity problems that they relaxed their distrust of banks during the Covid-19 crisis. However, their share of the government-guaranteed loan portfolio was slightly lower suggesting that banks were treating each new loan application on its merits.
Original languageEnglish
Pages (from-to)1327-1350
Number of pages24
JournalSmall Business Economics
Issue number4
Early online date18 Dec 2021
Publication statusPublished - 31 Dec 2022


  • Bank loans
  • Covid-19
  • Discouraged borrowers
  • SMEs
  • Scarred borrowers

ASJC Scopus subject areas

  • Business, Management and Accounting(all)
  • Economics and Econometrics


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