Robotic assistants operating in multi-floor buildings are required to use lifts to transition between floors. To reduce the need for environments to be tailored to suit robots, and to make robot assistants more applicable, it is desirable that they should make use of existing navigational cues and interfaces designed for human users. In this paper, we examine the scenario whereby a guide robot uses a lift to transition between floors in a building. We describe an experiment into combining multiple data sources, available to a typical robot with simple sensors, to determine which floor of the building it is on. We show the robustness of this approach to realistic scenarios in a busy working environment.