Facilitators and barriers to the integration of healthcare service and building design

Ricardo Codinhoto, Patricia Tzortzopoulos, John Rooke, Mike Kagioglou, Lauri Koskela

Research output: Contribution to conferencePaper

1 Citation (Scopus)
31 Downloads (Pure)

Abstract

Service design research recognises the importance of infrastructure design in the achievement of streamlined service delivery. Although research about service design and building design is abundant, very little is known about the integration of these processes. Therefore, this research aimed at identifying facilitators and barriers to the integration of service and building design processes. To this end, the initial results from a historical investigation of the redevelopment of a hospital in Salford, UK were used to identify facilitators and barriers to the integration of service and building design. Data was collected through interviews, document analysis and a workshop. Initial results present internal and external factors related to the design process generating barriers to integration of service and building design.
Original languageEnglish
Number of pages10
Publication statusPublished - 2008
Event16th Annual Conference of the International Group for Lean Construction - Manchester, UK United Kingdom
Duration: 16 Jul 200818 Jul 2008

Conference

Conference16th Annual Conference of the International Group for Lean Construction
CountryUK United Kingdom
CityManchester
Period16/07/0818/07/08

Keywords

  • Service design
  • building design
  • healthcare
  • service operations management

Cite this

Codinhoto, R., Tzortzopoulos, P., Rooke, J., Kagioglou, M., & Koskela, L. (2008). Facilitators and barriers to the integration of healthcare service and building design. Paper presented at 16th Annual Conference of the International Group for Lean Construction, Manchester, UK United Kingdom.