Facilitators and barriers to the integration of healthcare service and building design

Ricardo Codinhoto; Patricia Tzortzopoulos; John Rooke; Mike Kagioglou; Lauri Koskela

Facilitators and barriers to the integration of healthcare service and building design

Ricardo Codinhoto, Patricia Tzortzopoulos, John Rooke, Mike Kagioglou, Lauri Koskela

Department of Architecture & Civil Engineering

Research output: Contribution to conference › Paper › peer-review

1 Citation (SciVal)

72 Downloads (Pure)

Abstract

Service design research recognises the importance of infrastructure design in the achievement of streamlined service delivery. Although research about service design and building design is abundant, very little is known about the integration of these processes. Therefore, this research aimed at identifying facilitators and barriers to the integration of service and building design processes. To this end, the initial results from a historical investigation of the redevelopment of a hospital in Salford, UK were used to identify facilitators and barriers to the integration of service and building design. Data was collected through interviews, document analysis and a workshop. Initial results present internal and external factors related to the design process generating barriers to integration of service and building design.

Original language	English
Number of pages	10
Publication status	Published - 2008
Event	16th Annual Conference of the International Group for Lean Construction - Manchester, UK United Kingdom Duration: 16 Jul 2008 → 18 Jul 2008

Conference

Conference	16th Annual Conference of the International Group for Lean Construction
Country/Territory	UK United Kingdom
City	Manchester
Period	16/07/08 → 18/07/08

Keywords

Service design
building design
healthcare
service operations management

Access to Document

120-P-Codinhoto_Final VersionAccepted author manuscript, 186 KB

Cite this

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title = "Facilitators and barriers to the integration of healthcare service and building design",

abstract = "Service design research recognises the importance of infrastructure design in the achievement of streamlined service delivery. Although research about service design and building design is abundant, very little is known about the integration of these processes. Therefore, this research aimed at identifying facilitators and barriers to the integration of service and building design processes. To this end, the initial results from a historical investigation of the redevelopment of a hospital in Salford, UK were used to identify facilitators and barriers to the integration of service and building design. Data was collected through interviews, document analysis and a workshop. Initial results present internal and external factors related to the design process generating barriers to integration of service and building design.",

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note = "16th Annual Conference of the International Group for Lean Construction ; Conference date: 16-07-2008 Through 18-07-2008",

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T1 - Facilitators and barriers to the integration of healthcare service and building design

AU - Codinhoto, Ricardo

AU - Tzortzopoulos, Patricia

AU - Rooke, John

AU - Kagioglou, Mike

AU - Koskela, Lauri

PY - 2008

Y1 - 2008

N2 - Service design research recognises the importance of infrastructure design in the achievement of streamlined service delivery. Although research about service design and building design is abundant, very little is known about the integration of these processes. Therefore, this research aimed at identifying facilitators and barriers to the integration of service and building design processes. To this end, the initial results from a historical investigation of the redevelopment of a hospital in Salford, UK were used to identify facilitators and barriers to the integration of service and building design. Data was collected through interviews, document analysis and a workshop. Initial results present internal and external factors related to the design process generating barriers to integration of service and building design.

AB - Service design research recognises the importance of infrastructure design in the achievement of streamlined service delivery. Although research about service design and building design is abundant, very little is known about the integration of these processes. Therefore, this research aimed at identifying facilitators and barriers to the integration of service and building design processes. To this end, the initial results from a historical investigation of the redevelopment of a hospital in Salford, UK were used to identify facilitators and barriers to the integration of service and building design. Data was collected through interviews, document analysis and a workshop. Initial results present internal and external factors related to the design process generating barriers to integration of service and building design.

KW - Service design

KW - building design

KW - healthcare

KW - service operations management

M3 - Paper

T2 - 16th Annual Conference of the International Group for Lean Construction

Y2 - 16 July 2008 through 18 July 2008

ER -

Facilitators and barriers to the integration of healthcare service and building design

Abstract

Conference

Keywords

Access to Document

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Cite this