Experience- based co-design in an adult psychological therapies service

Kate Cooper, Chris Gillmore, Lorna Hogg

Research output: Contribution to journalArticlepeer-review

10 Citations (Scopus)

Abstract

Background: Experience based co-design (EBCD) is a methodology for service improvement and development, which puts service-user voices at the heart of improving health services (Bate & Robert, 2006; King’s Fund, 2013). 
Aims: The aim of this paper was to implement the EBCD methodology in a mental health setting, and to investigate the challenges which arise during this process.
Method: In order to achieve this, a modified version of the EBCD methodology (Bate & Robert, 2006) was undertaken, which involved listening to the experiences of the people who work in and used the mental health setting and sharing these experiences with the people who could effect change within the service, through collaborative work between service-users, staff and managers.
Results: EBCD was implemented within the mental health setting and was well received by service-users, staff, and stakeholders. A number of modifications were necessary in this setting, for example high levels of support available to participants. 
Conclusions: It was concluded that EBCD is suitable methodology for service improvement in mental health settings.
Original languageEnglish
Pages (from-to)36-40
JournalJournal of Mental Health
Volume25
Issue number1
Early online date16 Dec 2015
DOIs
Publication statusPublished - 2016

Keywords

  • Clinical psychology; therapy; mental health; secondary care; service evaluation; service-user involvement; experience based co-design

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