Employment relationship in context

Commitment-based HR practices in the UK and Thailand

P. Popaitoon, B.A. Rayton

Research output: Contribution to journalArticle

2 Citations (Scopus)

Abstract

This paper examines the role of institutional and cultural differences in the link between employees' satisfaction with HR practices and their affective commitment by focusing on counter clerks in financial services workplaces in the UK and Thailand. The results show that while the connection between satisfaction and commitment is of similar magnitude in the UK and Thailand, that level of commitment is linked with different HR practices. The results are consistent with cultural and institutional differences between the two countries and serve as a reminder that managers should consider the specific conditions in which they operate rather than simply adopting a best-practice approach to HRM.
Original languageEnglish
Pages (from-to)21-37
Number of pages17
JournalJournal of General Management
Volume37
Issue number3
Publication statusPublished - Mar 2012

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Cultural differences
Institutional differences
HR practices
Thailand
Employee satisfaction
Financial services
Managers
Affective commitment
Best practice
Work place

Cite this

Employment relationship in context : Commitment-based HR practices in the UK and Thailand. / Popaitoon, P.; Rayton, B.A.

In: Journal of General Management, Vol. 37, No. 3, 03.2012, p. 21-37.

Research output: Contribution to journalArticle

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