@inbook{ce6dc5c977f34aa89f77856e943c4339,
title = "Emotional intelligence",
abstract = "Thoroughly revised and updated to include contemporary terms that have gained importance such as furlough, unconscious bias, platform work, and Great Resignation, this second edition of the Encyclopedia of Human Resource Management is an authoritative and comprehensive reference resource comprising almost 400 entries on core HR areas and concepts.",
author = "Jordan, {Peter J.} and Dirk Lindebaum",
year = "2023",
month = feb,
day = "23",
doi = "10.4337/9781800378841.e.5",
language = "English",
isbn = "9781800378834",
series = "Business 2023",
publisher = "Edward Elgar Publishing Ltd",
pages = "90--91",
editor = "Stewart Johnstone and Rodriguez, {Jenny K.} and Adrian Wilkinson",
booktitle = "Encyclopedia of Human Resource Management, Second Edition",
address = "UK United Kingdom",
}